🌾 Frequently Asked Questions (FAQs)
"Product Queries"

What types of rice do you manufacture and export?

We specialize in both Basmati and Non-Basmati rice, including varieties like 1121 Steam/Sella/Golden Sella, 1401, 1509, Traditional, Pusa Basmati, and Sona Masoori, Jeera Kasala, Sugandha, IR 64, PR 11, PR 14. All our rice is processed, polished, and sorted in FSSAI-approved facilities.

Where is your rice sourced and processed?

Our rice is sourced from top agricultural states across India such as Punjab, Haryana, West Bengal, Andhra Pradesh, and Uttar Pradesh. We use state-of-the-art milling, polishing, and sortex cleaning units to ensure top export quality.

What packaging options do you offer?

We offer 1kg to 50kg packaging options in PP bags, BOPP laminated bags, jute bags, and non-woven fabric bags. We also provide private labeling (OEM) for your brand in retail and wholesale packs.

Do you support bulk exports and private labeling?

Yes. We specialize in bulk container shipments (FCL) and offer custom branding for supermarkets, distributors, and institutional buyers. We also help with barcode printing, sticker labels, and design support

Which countries do you export to?

We export rice globally including the UAE, Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, USA, Canada, Europe, Southeast Asia, Africa, Latin America.

What certifications do you hold?

We are certified by FSSAI, APEDA, ISO, SGS, and offer HALAL certification upon request. Our products comply with international food safety standards.

What is the shelf life of your rice products?

Our Basmati rice has a shelf life of 24 months, while Non-Basmati varieties like Sona Masoori, IR64, and Sugandha range between 18–24 months, depending on storage and packaging conditions.

How can I place an export order with Rich Harvest?

You can fill out the inquiry form on our Contact Page, email us at akash.k@rich-harvest.co, richharvestexports@gmail.com or WhatsApp at +91-94771 42360. Our sales team will assist you with quotes, samples, and documentation.

Do you provide rice samples before order confirmation?

Yes, we offer free or paid samples (based on destination) so that buyers can verify grain size, aroma, and quality before confirming the bulk order.

What are your payment and shipping terms?

We generally work on FOB and CIF terms. Payment modes include TT (Bank Transfer), LC (Letter of Credit), and advance deposits for private labeling & Bulk Ordering. Shipment is made via 20ft & 40ft containers from Indian ports.

Can I get Credit on Bulk Purchase?

As per company policy, Credit is issued to the buyer based on Order Capacity, Order Turnover, and repeated Orders. The Credit line is extended in discussion with the Credit Management team and higher management.
Credit Line is extended to maximum day's limit of 30 Days Letter of Credit Payment.